Terms of service

 

Terms of Service

 

Effective Date: 9/29/25

Welcome to Protocol4 (protocol4health.com). These Terms of Service (“Terms”) govern your use of our website, products, and services (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you must discontinue use immediately.

 

1. Eligibility and Use

 

You must be at least 18 years old to use our Services. You agree to use the Services only for lawful purposes and in accordance with these Terms. You are responsible for maintaining the confidentiality of your account information and for all activities under your account.

 

2. Health and Wellness Disclaimer


Protocol4 provides products, technologies, and services that support wellness, longevity, and performance. We do not diagnose, treat, cure, or prevent any disease. Any information provided on this site is for educational purposes only and should not replace professional medical advice. Always consult your healthcare provider before beginning any new wellness protocol.

 

3. Purchases, Payments, and Returns


All prices are listed in U.S. dollars unless otherwise stated. Payment must be made in full at the time of purchase. Certain categories of products, including but not limited to supplements, injectables, and skincare, are not eligible for return or refund. Devices and machines may be covered by a one-year repair or replacement policy, subject to conditions of normal use and excluding damage from misuse, neglect, or unauthorized modification. Protocol4 reserves the right to refuse returns or refunds in its sole discretion where policies are not met.

 

4. Intellectual Property

 

All content on protocol4health.com—including text, graphics, product descriptions, videos, trademarks, and logos—is the property of Protocol4 or its licensors and is protected under applicable intellectual property laws. You may not copy, distribute, modify, or exploit any content without prior written consent.

 

5. Prohibited Conduct

 

You agree not to:

  • Misuse the Services for unlawful, fraudulent, or harmful purposes;

  • Attempt to access systems or data without authorization;

  • Distribute viruses, malware, or disruptive code;

  • Infringe on intellectual property rights of Protocol4 or third parties.

 

 

6. Limitation of Liability

 

To the fullest extent permitted by law, Protocol4, its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, special, or consequential damages arising from or related to your use of the Services. Our maximum liability to you for any claim shall not exceed the amount paid by you for the applicable product or service.

 

7. No Warranty

 

All Services are provided “as is” and “as available.” Protocol4 makes no warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.

 

8. Indemnification

 

You agree to indemnify and hold harmless Protocol4, its affiliates, officers, employees, and agents from any claims, liabilities, damages, expenses, or losses resulting from your violation of these Terms or misuse of the Services.

 

9. Governing Law

 

  • These Terms are governed by and construed under the laws of the State of Florida, without regard to its conflict of law principles. Any disputes shall be resolved exclusively in the courts located in Palm Beach County, Florida.

 

10. Changes to Terms

 

Protocol4 reserves the right to update these Terms at any time. Any changes will be posted on this page with the updated effective date. Continued use of the Services constitutes acceptance of the revised Terms.

 

11. Contact Information

 

For questions about these Terms, please contact us at:

  • Email: sales@protocol4health.com
  • Phone: (561)323-8350
  • Corporate Address: 200 SE Mizner Blvd, Unit 905, Boca Raton, FL 33432